the Gateway Hotel
I am absolutely over the moon to announce that we are fully reopen at the Gateway Swinford.
We follow strict guidelines and procedures to keep our guests safe during these unprecedented times. For more information on our “Taking Care of You” guidelines, please click here.
Dining will be available in THE FLYING DOC Bar & Brasserie, where guests can order a drink alongside their meal. Unfortunately, we are unable to re-open full bar service until July 20th. A full Irish breakfast service will be available to you each morning.
You will also be able to relax in our intimate lounge THE FRONT
With plenty to keep you occupied in the wonderfully located town of Swinford, such as Golf, Fishing, Walking and local visitor attractions, we are sure you won’t be stuck for something to do. We are the ideal location for experiencing the best of the West of Ireland.
I want to thank all of my wonderful staff (Team Gateway Swinford), Customers, Guests, Family & Friends for all their support and good wishes over the last few months.
Please Keep an eye on all our social media channels over the next month as we announce all our new exciting plans and initiatives.
I look forward to welcoming you back to the Gateway Swinford and in the meantime please continue to follow all the correct health & safety procedures and stay safe and well.
WhatsApp/Text: 00353 876412785
Our Promise to our Guests
Taking Care of You
Taking Care of You (Covid-19)
As we all continue to adjust our behaviour, we want to put your mind at ease and advise you of the additional health and safety measures we’re taking to help keep our guests and employees safe. Our promise is to ensure that the safety and well-being of you and our Team is our top priority. Our “Taking Care of You” Programme has been developed to ensure we have best practice Health, Safety and Hygiene protocols in our hotel, in line with the World Health Organisation, the Health Service Executive, and Government directives during these unprecedented times. We are committed to making your experience with us as comfortable as possible and we will continue to monitor and update these controls as new directives are introduced to ensure that our Guests, Colleagues and Local Community keep safe.
1. Physical Distancing
Guests will be advised to practice physical distancing by standing at least 2 metres away from other groups of people not traveling with them while standing in lines, using lifts or moving around the property. Restaurant tables and other physical layouts will be arranged to ensure appropriate distancing is adhered to.
2. Hand Sanitizer
Handwashing Hand sanitizer dispensers, touchless whenever possible, will be placed at key guest and employee entrances and contact areas such as reception desks, restaurant entrances, meeting and conference areas. All our staff will wash their hands with bacterial soap (for at least 20 seconds) at regular intervals while on duty and in addition they will use hand sanitizer each time they use shared products or equipment.
3. Front of House Signage
There will be health and hygiene reminders throughout the property including physical distancing floor markers.
4. COVID-19 Training
All employees will receive training on COVID-19 safety and hygiene protocols with more comprehensive training for our teams with frequent guest contact including our team members working in Housekeeping, Food & Beverage, Hotel Reception and other Hotel Operations departments.
5. Personal Protective Equipment (PPE).
Appropriate PPE will be worn by all employees based on their role and responsibilities. Training on how to properly use and dispose of all PPE will be mandatory. Gloves will be provided to housekeeping and public area attendants and any other employees in direct contact with guests. Cotton Masks will be provided for those Employees who are not in a position to adopt social distancing rules.
6. Cleaning Products and Protocols
Our hotel uses a hospital grade disinfectant to clean guestrooms which ensures that all areas are fully disinfected. Our employees who are doing this extra stringent cleaning tasks are provided with the correct PPE.
7. Public/Shared Area Cleaning
Employees will sanitize all public areas at least once per hour including Guest lift, Handrails, Front of House toilets and Hotel entry doors
8. Restaurants and Bars
Our restaurants and bars will operate with reduced seating capacities to allow for a minimum of 2 metres between customers.
Kind Regards & Stay Safe,
By the way...
In our hotel
- Friday night is steak night
- enjoy premium coffee at The Front
- we offer free WiFi
- guests enjoy free parking
- we are the closest hotel to Ireland West Aiport Knock